Wi-fi and Ethernet Driver Issues

[CovertAgentCitizen]

Alright, so back when Windows 10 came out I updated to it from 8.1 on my year old HP laptop. It didn't seem that bad and the install finished fine, no problems. However just about two weeks ago, I turned it on to find it couldn't connect to any type of internet source. No wifi access points were listed even though there is a router no even 8 ft away (which i know works because my phone and Xbox can connect to it). I normally use an ethernet cord anyway that's connected to the same router mentioned earlier. Now, after digging around my files I came across a screen that told said that both of my computer's realtek internet drivers were disabled, the one for wifi and one for ethernet. Now using the internet (on my phone) I have concluded that some issue with windows 10 is the issue, and i have to revert back to windows 8.1 (shudders). However I need my computers product key to revert back to 8.1, and long story short, I need internet to get that key. So I'm stuck. Any suggestions?

[Puls0nic]

It shows as "disabled" have you tried to right click it and click "enable"

It's happened before on my WIndows 10, the adapter just randomly got "disabled"

[CovertAgentCitizen]

Oh sorry, forgot to mention that. I've tried to enable both and when I do it says that it was enable but shows them still to be disabled/

[Hutch Cartmen]

Download the latest driver on another computer and transfer with an USB. Maybe that will work?

[CovertAgentCitizen]

No, already tried that as well with the ethernet driver. From what I've concluded from the internet, its just something to do with the Windows 10, which is why I need to go back to Windows 8.1.

[64BitSystem]

I found that Cisco Anyconnect would break my wireless. Did some reading and found that there was software incompatibilities that cause that. Also see if there is a windows 10 driver for your computer.

[CovertAgentCitizen]

Thanks for the suggestion, but I don't have any sort of VPN on my computer. I'm having it look at by a professional so hope they can find a solution.