Just got this email from RSI and did not see a mention of it here. The maximum character limit for the ID cards has been reduced from 26 to 21. If your card had more characters than 21 you need to log into your account and update your name for the card. I have included the email text below, but they do not specify a due date - so check your email and update ASAP! "Greetings Citizen,
As we are finalizing the list for your Citizen Card, we have had to
reduce the character limit. We did say 26 characters, however, some
characters are wider than others which is causing a problem. We are
unable to adjust the font size for each card so to be safe we have
adjusted the character limit to 21. Please re-enter your name on the form here.
Shorter names and all caps actually look best. We apologize for the
inconvenience and appreciate your extra diligence. We want all the cards
to look great!
Best from all of us at RSI"