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  1. Thats the issue my account has been taken all emails address and passwords chnged ive provided them all my bank details to prove its mine aswell as bank statements showing my purchases and pledges
  2. Thank you with this i knew i wouldnt speak to support directly i was simply asking here incase others had had the same issue and what they did to sort this as 5 months is a long time to wait in the emails to them i have supplied all evidence and payments but still waiting for that reply
  3. Hi I just need some advice as im at my whits end completely 6 months ago i tried to log into my account like any normal day to be hit with the “email address not registered” As you can imagine i was in a state of shock after many failed attempts to reset password, and various other things i realised my account had been taken and the email address changed this is where the nightmare began, i sent a support ticket to support 6 months ago, i have since sent 5 more hoping to get a reply but i get the same automated message as above 6 months have passed and not had any kind of response from these guys now, ive sank over £1000 into this game and im so lost on what to do now, i cant recall the money from the bank as its been too long, these guys wont get back to me please give me some advice on what to do thank you
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